2 Comments

Do you have example where the intiatives aren't just business as usual? Or what initiatives would have been cancelled by the alignment? I feel like the example here is just saying you would do things that you should have been doing anyway, trying to get and retain customers.

Expand full comment
author

Good question, "Dobes". I picked an example that is very simple to understand — almost trivial — yet many cannot connect the dots from goal → strategies → initiatives. "Trying to get and retain customers" is too fuzzy — you need to specify exactly what you're going to attempt, and what results you expect. In many cases, the initiatives I wrote down will be too many, and you'll have to pick carefully — i.e. decide what you won't do.

Expand full comment